Reference

Understanding Our Terms and How Your Account Works

When you open an account with us, you're agreeing to the rules that protect both you and the platform.

Account eligibility and accessPayment and withdrawal rulesData and account security
liga 178 Understanding Our Terms and How Your Account Works
GET HELP

Contact Us About Your Account or Terms

If you have questions about our terms, your account rights, or how a rule applies to you, our support team is ready to help.

Live Chat Open the chat window in the lobby during our support hours and ask about…
Email Support Send a detailed message to our support inbox with your account details and the…
In-Lobby Help Head to Settings > Help Centre inside the liga 178 lobby to see our…
YOUR RIGHTS SECURED

How We Protect Your Data and Account

Your account security and privacy sit at the centre of our terms. We encrypt all deposits and withdrawals, verify your identity before large payouts, and keep your personal…

Data Encryption

All your account details, payment information, and transaction history are encrypted end-to-end.

Identity Verification

Before we process withdrawals, we verify your identity to prevent fraud and comply with anti-money-laundering rules.

Data Retention

We keep your account data for as long as you have an active account plus seven years for compliance and…

Cookie Management

We use cookies to keep you logged in and track your game history.

Access Requests

You have the right to request a copy of all personal data we hold about you.

Dispute Contact

If you believe our terms have been misapplied to your account, contact our compliance desk through live chat or email…

Terms & Conditions Questions Players Ask

Below are answers to the terms questions we hear most often from players in Indonesia. If your question isn't here, our support team is always ready to explain how any rule works for your account.

If we detect a breach—such as sharing your login, using automated tools, or depositing funds tied to fraud—we may suspend or close your account. You can appeal the decision through our compliance team within 14 days. Any remaining balance will be held pending investigation.

Withdrawals via these local methods usually clear within 1–2 business days after we verify your identity. QRIS transfers may appear faster during off-peak hours. We'll send you a confirmation once your payout leaves our system.

Yes. Open Settings > Account Details in the lobby and update your email or phone. We'll send a verification code to confirm the change. For security reasons, you cannot change your date of birth or ID type after signup.

This phrase means certain rules—like whether you can request account closure or how disputes are resolved—shift based on the laws of your region or country. Our support team will explain which rules apply to your account specifically.

Contact our support team immediately with your transaction ID and details. We open an investigation within 24 hours and aim to resolve most disputes within 5–7 business days. You'll receive updates via email throughout.

No. Our terms require one account per person. If we detect duplicate accounts, we'll close them all and hold any balance pending review. Use the same email and verified ID across all interactions.

We keep your account data for seven years for legal and compliance reasons, even after closure. We do not sell or share your personal information. You can request a full data deletion where local law permits by contacting our compliance team.